Frequently Asked Questions
At present the delivery lead time is 3 to 10 working days.
However, this is just a guide at the moment and we are working to get orders out ASAP.
(Saturday, Sunday and Bank Holidays are not classed as 'working days'.)
Here at Dandy's we deliver a couple of different ways... but we need plenty of access to start off - if you have tight access please call us before placing your order.
If you are local to our Chester depot we will deliver on one of our 6 wheel hiab crane vehicles, outside of this area we use a palletised courier.
For all the information on this please visit our Delivery Info page. Shipping Rates and Info
Please make note of your required delivery date at the cart page - we will try our very best to meet to this date and will let you know if we can't.
If you are local to our Chester depot the goods will be delivered using a crane so the goods can be lifted into you garden, depending on access (no over hanging wires or trees etc).
Outside of this area we use a pallet courier and the delivery is restricted as there is no crane on the wagon - so goods are left kerbside most of the time.
Check out our delivery rates for Nationwide Delivery here:
As soon as your turf is delivered you need to get it laid down. We advise for the best results within 2hours is optimal.
Once your turf is laid you need to water every morning and evening (in dry weather) and try to stay off it until it has rooted down.