We have had confirmation that home deliveries are still able to be made and that online retail is currently to be encouraged.
We understand how important it is for people to be able to focus on projects at home in their own gardens at this time, so we have moved our team to work from home wherever possible and have stringent measures in place for producing, packing and delivering goods safely to customers homes.
We are available to speak with customers between the hours of 7am and 5pm via Live Chat Mon - Fri, email or Facebook messenger; 'phone calls are unavailable at this time.
Please rest assured that we are taking the situation very seriously and are ensuring all government guidelines are followed with regards to non-contact, hand washing, photographed proof of delivery rather than signature etc.
We are currently operating at apx. 10 - 14 working day turnaround, though will reduce this whenever possible. Once you have placed an order you will receive an email confirmation, you will then receive a further email informing you that your goods have been prepared and are being dispatched - at this point you can expect your order to arrive within the next 2-3 working days.
You can email firstname.lastname@example.org.
uk for further updates but please be patient with us at this busy time and understand that it is very difficult for us to get times of delivery.
When goods arrive we do not need a signature from you as all pallets are tracked remotely, please stay in your home until the delivery driver has left.
Thank you for your custom, we wish the best of health to you and loved ones.