1. Introduction
At Dandy’s, we recognise that our responsibilities go beyond delivering top-quality landscaping products. As a long-established family business, we are committed to conducting our operations in a way that is sustainable, ethical, and positive for the environment, our employees, our customers, and the communities we serve.
2. Our Core CSR Commitments
a. Environmental Responsibility
- We are committed to reducing our carbon footprint by using recycled materials wherever possible, including in our concrete blocks and packaging.
- We actively work to minimise waste through efficient production and encourage recycling throughout our operations.
- Our wildflower seeds and peat-free composts promote biodiversity and support more sustainable gardening practices.
b. Community Engagement
- We support local schools, clubs, and community initiatives through donations, discounts, and education packs.
- We offer work experience opportunities and collaborate with local training providers to support young people entering the workforce.
c. Ethical Business Conduct
- We maintain clear policies to prevent bribery, corruption, and unfair competition.
- We are committed to responsible sourcing and vet our suppliers to ensure they meet legal and ethical standards.
d. Employee Wellbeing
- We promote a respectful, inclusive workplace where all staff are valued and given opportunities to progress.
- Training, health & safety, and mental health support are core parts of our employee strategy.
- We offer fair wages and transparent bonus schemes.
e. Customer Responsibility
- We are honest in our marketing and clear about product origins, suitability, and limitations.
- We take customer complaints seriously and use feedback to improve our products and services.
- We promote sustainable gardening practices through advice, guides, and customer support.
3. Monitoring and Improvement
- This policy is reviewed annually by the management team.
- We track our environmental impact and community engagement through internal reporting and stakeholder feedback.
- We remain committed to continuous improvement, innovation, and accountability.